How we handle your personal information.
This policy explains what information Dermaheal Skin & Hair Clinic may collect through this website, appointment requests, phone, WhatsApp, email, and in-clinic communication.
Information we collect
We may collect your name, phone number, email address, preferred appointment details, concern or treatment interest, and messages you share with us. If you visit the clinic, medical history, photographs, prescriptions, consent forms, and treatment records may be collected as part of clinical care.
How we use information
We use your information to respond to enquiries, schedule and manage appointments, provide dermatology and aesthetic care, share follow-up instructions, maintain records, improve our services, and comply with applicable legal or professional obligations.
Website and analytics data
Our website may collect basic technical information such as device type, browser, pages visited, approximate location, and referral source through cookies or analytics tools. This helps us understand website performance and improve the visitor experience.
Sharing of information
We do not sell personal information. We may share limited information with doctors, staff, service providers, payment or communication platforms, diagnostic partners, or legal authorities where required for care delivery, operations, compliance, or safety.
Medical confidentiality
Clinical information is handled with care and shared internally only with team members who need it to provide or coordinate care. Before-and-after images or testimonials are used publicly only with patient permission.
Your choices
You may request access, correction, or deletion of your personal information, subject to records we are required or permitted to retain. You may also opt out of non-essential promotional communication.
Contact us
For privacy-related requests, contact Dermaheal Skin & Hair Clinic at info.dermaheal@gmail.com, +91 80809 10191, or visit us at C-712, Ramphal Chowk, Block D, Sector 7 Dwarka, Palam, near Shiksha Bharti School, New Delhi 110075.